PROGRAM OVERVIEW

Designlab offers two tracks for students to choose from.

Full-time Track (40 hours/week)

• The program takes about 15 weeks
• Average of ~2 60-minute mentor sessions a week (total of 26 mentor sessions)
• Weekly Group Crits (12 mandatory)
• 12 30-minute Career Coach sessions during Career Services

Part-time Track (20 hours/week)

• The program takes about 28 weeks
• Average of 1 mentor session a week (total of 26 mentor sessions)
• Weekly Group Crits (22 mandatory)
• 12 30-minute Career Coach sessions during Career Services

REFUND/CANCELLATION POLICY

• You have the right to cancel your enrollment at any time. You must contact Designlab via email to cancel your enrollment.
• You can cancel the course within the first two weeks for any reason and receive a full refund for all payments made. After this two-week period, the $399 USD deposit becomes non-refundable (except for a refund granted in accordance with the Tuition Reimbursement Guarantee as described below).
• If you cancel your enrollment at any time after the two-week period, Designlab will issue a pro­rated refund for the unearned portion of the tuition, less the non­refundable deposit fee.

GRADUATION REQUIREMENTS

UX Academy is a rigorous academic program. In order to graduate, you must meet the following requirements.

1. Meet academic requirements

Complete all the assigned coursework each week

You must complete 100% of the assigned readings & projects with mentor approval according to the course schedule, and submit iterations for projects based on mentor feedback.

Pass the following skills checkpoints:

• Objective project assessments for each project according to a skills rubric. You are responsible for ensuring all of your coursework is approved by your mentor.
• Two Phase 1 formal checkpoints:
  • A mid-phase Progress Report, where your mentor will evaluate your course progress and skills development
  • An end-of-phase Progress Report, where your mentor will ascertain your overall development and ability to proceed to Phase 2. If your work does not meet the required quality by the end of Phase 1, you will be asked to repeat work and develop your skills before moving on to Phase 2.
• A formal portfolio review at the end of Phase 2 (known as the “Panel Review”). You must pass this review in order to graduate from the program and enter Career Services. If you do not wish to enter Career Services, you must still pass the review in order to graduate.
  • In the case that your portfolio does not pass the review, you will be allotted additional time and mentor sessions to prep and polish your portfolio. You will remain in this prep phase until you and your mentor determine you are ready to submit for another review.

2. Stay on track and graduate in a timely manner

You may not fall more than 40 hours behind the course schedule.

Buffer Time

Throughout the course, your work will be evaluated and approved by your mentor. We expect that through practice and iteration, your deliverables will meet a baseline level of quality. Two weeks of buffer time (one per phase) are built into the course schedule to allow you to make extra iterations on your design work.

Pausing

In case special circumstances come up (travel, medical emergencies, etc.), we allow you up to two pauses, each one week long, to use at your discretion throughout the course. During a pause, you will have access to your coursework, but you won’t be able to schedule mentor sessions. Students who wish to pause for more than two weeks total must withdraw from the course, receive a pro-rated refund, and re-apply to enter the program in a future cohort.

3. Attend mentor sessions

You must attend all of your 1-on-1 mentor sessions, meeting with your mentor regularly according to the program schedule (refer to Program Overview above).

Out of respect for your mentor’s time, if you need to cancel or reschedule a session, you must give your mentor at least 24 hours notice. Failure to do so will result in the session being forfeited and counted towards your session limit with that mentor (for the purposes of this graduation requirement, a forfeited session counts as an attended session). You may forfeit no more than two sessions during the program.

4. Attend & participate in weekly Group Crits

You must attend the minimum number of Group Crits specified in the Program Overview above.

Some of your Group Crit session requirements may be excused by Designlab, for example in the case of certain holidays. In the case that Group Crits are specified as optional for a certain time period, you would not be required to make up those sessions.

5. Meet community and academic standards

• Inappropriate or abusive behavior towards mentors, fellow students, or Designlab staff is unacceptable.
• We do not tolerate any plagiarism or academic misconduct.

We reserve the right to withdraw you from UX Academy at any point throughout the duration of the program. Reasons for withdrawal include, but are not limited to, failing to meet any of the requirements outlined above.

TUITION REIMBURSEMENT GUARANTEE

If you’re unable to receive an offer for a design role (full-time, part-time, freelance, internship, or apprenticeship) after successfully completing UX Academy and six months of Career Services, you may be eligible for a full tuition refund.

Here are the requirements to maintain eligibility:

• Meet all previously stated Graduation Requirements
• Submit your portfolio for the first time to the Portfolio Review no later than four weeks after your Scheduled Completion Date
• Your portfolio must pass the Portfolio Review within eight weeks after you first submit it
• Meet all requirements for Career Services stated below

CAREER SERVICES

All students must meet minimum program requirements to stay enrolled in Career Services. We have a specific set of additional requirements if you’d like to remain eligible for the Tuition Reimbursement Guarantee.

	All students in Career Services	To remain eligible for the Tuition Reimbursement Guarantee
Set up a Huntr Board When you start Career Services, you’ll receive an invitation to set up your job hunting board. You must accept the invite, set up your account, and share your board with your career coach.
Respond to Coach communications You must respond to all Coach communications within 48 hours
Attend weekly Coaching sessions You must attend Coach sessions every week for the first 18 weeks. You may not forfeit any Coach sessions.
Community Guidelines All students must uphold our Designlab Community Guidelines.
Start Career Services immediately You must begin Career Services immediately after passing your Portfolio Review and graduating, without taking a pause or break
Complete assigned work If you’ve yet to land a role after your first 18 weeks of Career Services, Designlab provides you 6 additional weeks of curriculum to support your job search. You must follow along with this curriculum, attend additional assigned sessions, and complete all required work.
Location Guidelines You must focus your job search on a maximum of two cities from our approved list below, and you must be located within commuting distance of one of those cities before beginning Career Services. You must also be eligible to work in your target city legally, and be above the age of 21.
Apply to jobs You must apply to at least five jobs per week in your target location(s), unless you and your Coach agree to focus instead on initial stages of the job hunt such as portfolio/resume improvement (only appropriate within the first two weeks; students must begin applying to roles no later than Week 3). You must track all jobs applied, add a link to a screenshot of your job application or confirmation email to the notes, and move each job applied through appropriate stages in Huntr.
Follow up on job applications Keep your Huntr board up-to-date with follow-up efforts and additional communications. If you do not get a response from any of your initial job applications, you must follow up in some way at least one time to attempt to gain feedback.
Attend networking events You must attend at least two networking events or meetups in at least one of your target locations per month. You must provide the event link and document your attendance via the monthly Progress Checkpoint or they do not qualify as completed.
Apply for relevant roles You must be searching for a UX Designer or Product Designer role. UX Academy and Career Services are designed to help students land generalist positions (UX Designer, UX/UI Designer, Product Designer). Our system and curriculum are not designed to support junior-level students pursuing specialized roles (UX Researcher, UX Strategist, UX Analyst, etc.) at this time.
Keep us informed of news in your job search You must complete the “I’m Hired” form to notify Designlab of any employment offer you receive (full-time, internship, apprenticeship, or contract role).

Program pauses and delays

To retain eligibility for the Tuition Reimbursement Guarantee, pauses in Career Services are not permissible under any circumstances.

Should you need to take a break or delay starting Career Services, we can pause Career Services for you. We’ll continue to provide up to 18 sessions with your Coach, however you’ll no longer be eligible for the Tuition Reimbursement Guarantee.

Breaks or delays longer than two months will be considered an election to opt out of Career Services.

Additional Notes

The Tuition Reimbursement Guarantee does not apply to students who have been convicted of a felony in the last seven years.

Location Guidelines

Approved Cities

US Cities:

• Atlanta, GA
• Austin, TX
• Boston, MA
• Boulder, CO
• Chicago, IL
• Dallas, TX (Dallas-Fort Worth Metroplex)
• Denver, CO
• Detroit, MI
• Houston, TX
• Las Vegas, NV
• Los Angeles, CA
• Miami, FL
• Minneapolis-Saint Paul, MN
• New York, NY
• Oakland, CA
• Orlando, FL
• Philadelphia, PA
• Phoenix, AZ
• Portland, OR
• Raleigh-Durham 'Research Triangle', NC
• Salt Lake City, UT
• San Diego, CA
• San Francisco, CA
• Seattle, WA
• Tampa, FL
• Washington DC

Non-US Cities:

• Amsterdam, Netherlands
• Berlin, Germany
• London, UK
• Toronto, Canada
• Vancouver, Canada

To request reimbursement under the Tuition Reimbursement Guarantee

You must submit a request, in writing, to Designlab at hello@trydesignlab.com no later than nine months after starting Career Services. You must provide evidence that you fulfill all the eligibility requirements listed under Career Services above.

Outcome Data

By participating in the UX Academy program, you are agreeing to share your outcome data with us when we request it. Personal information will be kept confidential but may be used in outcome reporting.