Hey there, design reader!
Welcome to week eight of my UX Academy Journey—a weekly review of my experience as a part-time student in Designlab’s UX Academy, Weingart cohort. Get ready for a guest star appearance!
We’re taking a break from our regular programming this week to bring you something new, and a little different for this series—with a whole lot of fun on top! Enter UX Academy alumna, current UXA weekend Group Crit Facilitator, and generally awesome person/designer/writer/tea drinker Robbin Arcega!
I had the particularly distinct pleasure of meeting up with Robbin IRL this past week, during her two-day jaunt to Seattle. Word is Robbin’s brother is considering going to school here in my beautiful hometown, and I not-so-secretly hope he does for many reasons, the most obvious (and self-serving) being that it will mean more opportunities to galavant around town talking UX design with the woman herself. What can I say? We had that much fun!
Maybe it had something to do with the fact that, like me, Robbin has an affinity for multiple potentials, a characteristic common among UX designers. And she works—a lot.
Before we get into the meat of our teatime chat, let’s get to know Robbin a bit, shall we?
Fun Facts About Robbin
Robbin is a native San Franciscan and a Senior Support Escalation Lead at Udemy. Don’t worry, I had no idea what that title means either—it’s something like a customer support liaison. Although “UX designer” is not strictly in her job description, Robbin has applied the lessons from her UXA studies, morphing her own processes into ones focused on the end users and designing for and around their needs.
She loves drinking tea and crocheting, describing herself as “basically a little old lady”
Robbin graduated from UXA just over a year ago, as a full-timer in the Ive cohort—and while she was kicking butt on her course curriculum, she was also working full-time and blogging about her crazy demanding schedule (see Designlab: That Overtime Life, Part I and Designlab: That Overtime Life, Part II for some schedule hustling inspiration that puts even my very real struggle to shame)
She writes about UX almost as much as she drinks tea (aka, a whole, whole lot), and in addition to her duties at Udemy and Designlab, is also about to start a three-month content internship at Oz Chen’s UXBeginner.com
Robbin carries reserve biscuits with her at absolutely all times (the British kind—essentially delicious tea cookies, for us biscuit-ignorant Americans) so that she is prepared in the event of a tea emergency. I’m not kidding. Even when traveling to Seattle, she pulled out a packet of milk chocolate Hobnobs and announced that they would pair nicely with my yunnan Chinese black tea, instantly taking me back to the semester I studied abroad in London in 2008 (oh nostalgia, you fickle, sweet, chocolate covered oat biscuit, you!)